Surg Svcs Liaison

Summary

Reports to the Manager, Sterile Processing Provides support to the OR suites, maintaining consistency and continuous workflow between the OR and Sterile Processing.

Determines and forecasts the OR instrument requirements for the various service lines. Assists with resolving any instrument issues or conflicts, and ensures appropriate set levels are maintained at all times.

Exhibits advanced knowledge of sterilization techniques, surgical instruments, and an in-depth understanding of the relationship between Sterile Processing and Surgical departments.

MISSION, VALUES and SERVICE GOALS

• MISSION : We deliver outstanding care, inspire health, and connect with heart.
• VALUES : Trust. Respect. Integrity. Compassion.
• SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Acts as Liaison between OR and Sterile Processing by :

• Supports Surgery and Sterile Processing staff by ensuring all instruments and disposables are present prior to surgery start time.
• Communicates with staff prior to cases to ascertain specific instrument and supply needs.
• Works cooperatively with Surgical Departments and Sterile Processing to jointly resolve issues and develop better services for surgical services division.
• Facilitates action required to obtain additional instruments and / or other supplies during surgery.
• Transports sterilized instrumentation to the OR area as needed.
• Supports flow of turnover items ensuring availability of instrumentation for next case.
• Completes documentation as required for inventory requests, instrument sets, etc.
• Executes on-going communication between the Sterile Processing Department and OR personnel to anticipate physician and vendor needs for instruments / supplies needed to perform a surgical procedure ensuring prompt delivery.

Coordinates and maintains CSP operations as well as the sterile preparation of equipment and instrumentation by :

• Monitoring and tracking instrumentation or supplies in / out of the case cart / instrument room for customer use.
• Ensuring instrumentation and supplies are cleared out of the clean elevator and that the elevator is maintained organized and clean.
• Following the procedure and standards of quality of decontamination, preparation, sterilization, storage and distribution of surgical instruments, supplies and equipment.
• Assisting in the maintenance of adequate levels of instrumentation and replacement of instrumentation as necessary by communicating needs to the Instrument Analyst.
• Assisting in maintaining an effective cost and inventory control system.
• Ensuring the inventory items retrieved or returned are correct and documented according to the established unit of measure.
• Responding to any damaged, dull or broken instrument, devise or equipment by communicating need for repair / replacement to Instrument Analysts.
• Utilizing knowledge to operate and maintain specialized technical equipment and machines.

Performs other functions to maintain personal competence and Contribute to the overall effectiveness of the division by :

• Completing other job-related duties as assigned.
• Maintaining CRCST certification.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements :

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license / certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of high school diploma and certification in related (CRCST) field preferred or completed within first year of hire.

A minimum of three years of surgical services or sterile processing experience preferred. Current CIS (Certified Instrument Specialist) preferred or completed within first year of hire.

Knowledge & Skills

• Displays strong critical thinking and problem solving skills; as well as displays strong verbal and written communication skills.
• Demonstrates the ability to problem-solve and troubleshoot issues associated with instruments or equipment when they arise;

able to maintain acceptable levels of productivity based on experience, education, and department protocols and communicates any issues that arise with instrument preparation to Manager.

• Demonstrates the verbal communication skills needed to effectively work with patients, general public, physicians, and other departments.
• Requires ability to utilize good judgment and maintain one's composure in stressful situations.
• Demonstrates the interpersonal skills necessary to interact effectively with customers from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner.
• Requires multi-tasking abilities.
• Requires the ability to strictly follow Memorial Hospital of South Bend's (MHSB) policy on confidentiality.
• Requires office and keyboarding skills, the ability to use designated reference material, effective telephone skills, and office equipment (i.

e., computer, printer, fax, etc.).

Working Conditions

• Work is performed in a sterile processing and distribution environment requiring physical exertion, time demands and some undesirable objects to handle.
• Potential exposure to physical, chemical and bio-hazards.
• Must be effective in a quality-focused, multi-priority environment.

Physical Demands

• Requires the physical ability and stamina (i.e., to push patients in wheelchairs to designated destination) to perform the essential functions of the position.
30+ days ago