Sales Community Relations Trainee

Learn, Lead and Inspire - Sales Community Relations Trainee (Full Time)

Belmont Village Senior Living’s Sales Community Relations training program is designed to prepare qualified candidates for leadership as a Community Relations Assistant or Community Relations Associate.

The program immerses candidates in all aspects of the role including responsibilities and duties related to the management of the full-cycle sales process.

Participants train at a host Belmont Village community under the direction of a preceptor and program administrator, who will guide their training over the course of the program.

Participants will learn both technical skills related to their job, as well as hone their leadership skills in order to be successful as a Community Relations Assistant or Associate.

This is accomplished through a combination of on-the-job shadowing, completion of a knowledge & skills checklist, participation in online self-paced training modules, participation in leadership assessment tools, and hands-on experience.

Once the participant successfully completes the program, they will be eligible to apply for any available Community Relations Assistant or Associate roles.

Belmont Village Senior Living is proud to once again be recognized as a GREAT PLACE TO WORK® ranked among the Best Workplaces in Senior Living as well as recently receiving recognition by U.

S. News & World Report as Best in Senior Living in multiple categories. The Belmont Village difference is brought to life daily in our communities through our core values of Trust, Teamwork, Dignity, Respect, Integrity, Learning, & Ownership.

Our experienced management teams are the cornerstone of our success in Assisted Living, Memory Care & Independent Living through confident leadership while ensuring delivery of the highest standards of quality care, exceptional customer service, employee appreciation & engagement.

PURPOSE

Trainee participates in a comprehensive, multi-month training program to learn the role of a Community Relations Associate (CRA) under the direction of a designated Preceptor.

Trainee will be given progressive responsibility and duties within the assigned community related to the management of the full-cycle sales processes, including all duties of the CRA.

ESSENTIAL FUNCTIONS

• Complete CRA-IT training and maintain regular communication with Program Administrator and Preceptor
• Provide knowledgeable tours of Belmont Village and clearly present services, programs, and pricing
• Build and maintain relationships with key referral sources, and keep an accurate contact list
• Use lead database system for tracking, planning, and maintaining an active referral schedule
• Organize and participate in marketing events while representing Belmont Village's mission and values
• Stay informed on competitors, adhere to budget, and continually update sales skills through professional training

MINIMUM QUALIFICATIONS

• Associates Degree or equivalent from an accredited institution
• Proficient in written and verbal English
• Excellent telephone and communication skills
• Demonstration of ability to establish long-term relationships
• Interest in working with the older population
• Computer experience and ability to use or learn to use database software
• Ability to travel locally to fulfill job responsibilities
• Ability to periodically travel overnight
• Ability to work flexible schedules in a 24 hour operation including morning, evenings, weekends and holidays

PREFERENCES

• Bachelor's degree in marketing or related field
• Prior sales or leasing experience
• Prior experience working in Senior Living or with an older adult population

Please note the Essential Functions listed above are not intended to be a comprehensive list of job duties but an overview of some of the key responsibilities for the position.