Customer Service Representative

The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Action Overhead Garage Door. The CSR is the first contact and first impression of the company for most customers. The CSR is responsible for identifying the needs of the customer and handling or transferring their call to the appropriate team member. The CSR will work to ensure that the company has met the customers needs as well as performing the highest level of work.

We offer a starting hourly rate of $20 and a great benefits package.

Benefits :

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching

ESSENTIAL FUNCTIONS :

ADMINISTRATION :

COMPETENCIES :

EDUCATION, QUALIFICATIONS & EXPERIENCE :

WORK CONDITIONS :

This job operates in diverse conditions including, but not limited to, clerical, office setting and outdoor environment. This role routinely uses standard office equipment such as computers, phones and printers.

PHYSCIAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk.

OTHER DUTIES :

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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