Wellness Program Coordinator

Job Title : Coordinator-Program Job Family : Wellness

Position Summary :

Implement the YMCA’s designated program, supervise daily operations related to the program, provide support and guidance to coaches / staff, and ensure that the program achieves quality performance outcomes.

Essential Functions :

• Direct, supervise, and evaluate coaches / staff of the program.
• Organize coach / staff training(s), and support coaches in implementing the program.
• Monitor the quality of support that Coaches / staff provide to program participants.
• Recruit, screen and enroll eligible participants into the program.
• Organize master schedule of classes offered throughout the association.
• Engage marketing staff to ensure adequate publicity and marketing of the program.
• Provide class coverage if needed to prevent a cancelled class.
• Provide leadership to, and participate in, community events, YMCA campaigns, childcare professional development activities.
• Establish relationships with public health, physician, and payer communities and other referral networks to enhance awareness of and referrals to the program.
• Serve as a liaison, ambassador, and advocate for the program within public health, physician and payer communities.
• Respond to inquiries from the general public and members of the public health, physician and payer communities about the program.
• Serve as primary contact and participate in market launch activities.

YMCA Competencies :

Mission and Community Oriented : Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions.

Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective, supportive working relationships with them.

People Oriented : Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others.

Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others.

Results Oriented : Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience.

Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies work, and participates in meetings.

Personal Development Oriented : Accurately assess personal feelings, strengths and limitations, and how they impact relationships.

Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.

Qualifications :

• Ability to effectively interact with coaches / staff and participants on a range of issues.
• Ability to supervise, provide development opportunities, and evaluate staff.
• Ability to provide administrative support and possess exceptional organizational skills.
• Outstanding communication skills.
• Foundations of Strength & Conditioning.
• CPR / First Aid certified.

Physical Demands :

• The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this position.
19 days ago