Job Title : Coordinator-Program Job Family : Wellness
Position Summary :
Implement the YMCA’s designated program, supervise daily operations related to the program, provide support and guidance to coaches / staff, and ensure that the program achieves quality performance outcomes.
Essential Functions :
- Direct, supervise, and evaluate coaches / staff of the program.
- Organize coach / staff training(s), and support coaches in implementing the program.
- Monitor the quality of support that Coaches / staff provide to program participants.
- Recruit, screen and enroll eligible participants into the program.
- Organize master schedule of classes offered throughout the association.
- Engage marketing staff to ensure adequate publicity and marketing of the program.
- Provide class coverage if needed to prevent a cancelled class.
- Provide leadership to, and participate in, community events, YMCA campaigns, childcare professional development activities.
- Establish relationships with public health, physician, and payer communities and other referral networks to enhance awareness of and referrals to the program.
- Serve as a liaison, ambassador, and advocate for the program within public health, physician and payer communities.
- Respond to inquiries from the general public and members of the public health, physician and payer communities about the program.
- Serve as primary contact and participate in market launch activities.
YMCA Competencies :
Mission and Community Oriented : Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions.
Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective, supportive working relationships with them.
People Oriented : Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others.
Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others.
Results Oriented : Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience.
Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies work, and participates in meetings.
Personal Development Oriented : Accurately assess personal feelings, strengths and limitations, and how they impact relationships.
Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.
Qualifications :
- Ability to effectively interact with coaches / staff and participants on a range of issues.
- Ability to supervise, provide development opportunities, and evaluate staff.
- Ability to provide administrative support and possess exceptional organizational skills.
- Outstanding communication skills.
- Foundations of Strength & Conditioning.
- CPR / First Aid certified.
Physical Demands :
- The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this position.