Job Description
Job Description
We’re looking for an enthusiastic, highly-motivated customer service representative to register attendees to local conferences and conventions.
We are looking for people to provide excellent experiences to our attendees. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills.
If you love interacting with people and are interested in special events, and like a positive, fast-paced work environment, we want to hear from you!
Compensation : $16 hourly
$16 hourly
Responsibilities :
- Identify common customer issues and bring them to the attention of the team
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Register attendees for the conferences
- Direct attendees and guests to classes and other functions
- Check attendee badges to ensure they are in the correct area
- Stuff attendee bags with all necessary conference materials
Qualifications :
- Experience working in a customer-oriented atmosphere
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school diploma, G.E.D. or equivalent
About Company
S and S & Events (doing business as Local Flavor KC) is a full-service company that provides a variety of services in the event Industry.
Our services include food delivery for caterers, equipment delivery from rental companies, event setup, and event support for hotels, production warehouses, and catering companies.
We offer flexible schedules, transportation, and an excellent work environment.
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