Server

JOB DESCRIPTION : Position : Server.

Position : Server.

Department : Food & Beverage.

Job Summary :

Performs all tasks associated with presetting, serving, and breaking down rooms where food service activities are performed

Job Specifications : Qualifications :

Qualifications :

• High School Diploma or equivalent.
• One + years experience as Food Server / Banquet Server in a country club, upscale hotel, or free-standing restaurant operation.
• Thorough knowledge and understanding of quality food service techniques and standards.
• Exceptional guest service skills.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Ability to stand, stoop and bend repetitively during the entire shift.
• Ability to speak, read and understand the English language.
• Ability to work a flexible schedule to include weekends and holidays.

Preferred Skills and Abilities :

• Certifications; TIPS or equivalent responsible vendor, ServSafe
• Wine knowledge.

Job Duties : Job Specific :

Job Specific :

• Completes required set-up / preparation of area before the scheduled activity.
• Inspects all equipment before, during, and at the end of each shift.
• Reports any deviations from standards to the Manager / Supervisor.
• Inventories materials and supplies at the beginning of a shift, and obtains quantities necessary to support forecasted levels of business.
• Prepares coffee, iced / hot tea, and other beverages as required.
• Check all plates before service for accuracy, completeness, appearance, and presentation.
• Serves food to members and their guests following Service Standards.
• Monitors members and their guests anticipates needs, responds to requests, and ensures satisfaction.
• Monitors members' and their guests' alcohol consumption to prevent overindulgence and ensure safety.
• Clears tables and breaks down area after completion of food service activity.
• Completes assigned end-of-shift duties.
• Other duties as assigned.

General :

• Promotes and applies teamwork skills at all times.
• Notifies appropriate individuals promptly and fully of problems and / or unusual matters of significance.
• Is polite, friendly, and helpful to members and their guests, management, and fellow employees.
• Executes emergency procedures by club standards.
• Complies with required safety regulations and procedures.
• Attends appropriate department meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment and work areas.
• Complies with club standards, policies, and rules.
• Remains current with club information and changes.
• Complies with club uniform and grooming standards.

Other Details :

Within the first 30 days, servers must be able to perform to standards in all activities.

About West Lake Country Club :

West Lake Country Club is a welcoming community with a friendly and healthy lifestyle for all ages. We believe in a fun, active, and engaged membership, where everyone comes to play! Come enjoy a beautiful 18-hole golf course, 24 / 7 state-of-the-art fitness facility, 10 well-maintained tennis courts, 4 pickleball courts, dining, special events, kids’ activities, and more!