Description
Job Summary :
Are you ready to make a real impact in a dynamic and collaborative environment? As a Lien Clearance Associate on our team, you'll help clients clear title issues, ensuring smooth and timely resolutions.
This role offers growth potential, competitive benefits, and a supportive work-life balance with a flexible Monday-to-Friday schedule.
If you thrive in a fast-paced setting, enjoy problem-solving, and are passionate about delivering exceptional customer service, this is the perfect opportunity for you!
This position offers flexible shift options between 10 AM and 9 PM EST, Monday through Friday, with the potential for remote work.
What Makes This Opportunity Exciting :
- Make a Difference : Your work will directly contribute to clearing title issues and helping clients achieve their goals.
- Collaborative Environment : You'll work closely with various departments, customers, and external partners, fostering strong relationships and teamwork.
- Opportunities for Growth : This role offers the potential for professional development and advancement within a supportive and forward-thinking company.
- Competitive Compensation : We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for overtime.
Key Responsibilities :
- Analyze & Resolve : Review new files to determine lien clearance needs, order payoff demands, and resolve any title issues that arise.
- Client Communication : Notify customers of lien issues, and work with them and borrowers to resolve concerns quickly and efficiently.
- Collaboration & Coordination : Interact with lenders, to verify information and clear liens, coordinating with internal and external teams to ensure a smooth process.
- Proactive Problem-Solving : Monitor outstanding lien clearance issues, follow up consistently, and escalate problems to a supervisor when necessary.
- Adapt & Support : A ssist with other tasks as assigned.
What We’re Looking For :
- Strong Communicator : You’ll interact with clients and internal teams daily, so excellent verbal and written communication skills are essential.
- Customer-Focused : You have a passion for delivering outstanding service and building lasting relationships.
- Detail-Oriented & Organized : Managing multiple projects with precision is second nature to you.
- Tech-Savvy : Proficiency in Microsoft Office Suite and Outlook is required.
- Team Player : You thrive in a collaborative environment, working closely with peers and supervisors to achieve common goals.
Physical / Mental Demands :
- Ability to maintain focus and perform under pressure.
- Willingness to work approved overtime when necessary.
- Frequent and repetitive typing is required.
LI-MO1
We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans