Description
As part of a Credit Resource Center (CRC) team, reviews consumer loan applications in accordance with consumer and small business underwriting guidelines and controls the quality of credit through adherence to same.
Determines the disposition of the application within regulatory guidelines. Mentors the loan originators to strengthen their knowledge of the lending process.
Structures the loan transactions to minimize risk. Ensures that all regulatory deadlines are met and that the loan package is compliant.
Regular, reliable attendance is required. Perform compliance and risk management duties as required or assigned
Essential Functions
Sales :
- Maintains current knowledge of WTB loan and competitor products, services and rates.
- Promotes the Bank's product line and relationship selling in conjunction with lending function; i.e., automatic payment deduction and payment protection coverage.
- Promotes the cross-sell of additional products and loan features by reminding the originators of potential products and / or features.
Service :
- Provides quality customer service to loan applicants either in person or through the loan originator process as an integral part of the Division's strategy of both loan and deposit growth.
- Delivers quality service to meet originator and ultimately customer needs.
- Reviews loan applications in a thorough and proactive manner.
- Makes timely credit recommendations subject to lending authority limits which include dollar and underwriting limits. Credit transactions exceeding limits are subject to second review.
- Works with the loan originators to maximize the potential of each credit application.
Administrative :
- Complies with all CRC policies and procedures to insure maximum efficiency and standardization
- Routinely works the underwriter backlog report to insure that all loan files and follow up information are obtained in a timely manner.
Contacts all originators that are responsible for missing application, compliance or regulatory information.
- Attends classes / seminars and read literature to maintain a working knowledge of legal, regulatory and environmental issues relevant to consumer & small business lending.
- Takes a proactive role in reviewing department policies and procedures and bring any recommendations and / or deficiencies to management's attention.
Ensure ongoing cross-training programs are in process in mentoring assignments
- Attends classes for personal development, obtain information and read pertinent materials to stay informed of the industry.
- Further develops leadership, sales and service skills through bank, education and community opportunities.
Requirements
- Must be able to work independently with minimal supervision.
- Strong knowledge of consumer loans, small business loans, legal, regulatory and environmental issues.
- Highly developed analytical skills for making sound credit decisions.
- Excellent written and verbal communication skills.
- Demonstrated quality service skills.
- Prioritizes and handles multiple tasks by utilizing good organizational and time management skills.
- Interaction with others to achieve a common goal.
- Ability to become proficient in automated underwriting programs.
- Required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS)
Compensation : $22.95 - $34.43
The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA.
Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
What Our Culture Can Offer You :
Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee.
Our benefits include Health, Financial, Retirement and Work / Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.
Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work.
We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws.
We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)