Overnight 10pm-6am

Planet Fitness

Minnetonka, Minnesota, US

Full-time

Job Summary

The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including :
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.

Qualifications / Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

Other

Employee Recognition Program
Advancement Opportunities
Sign on Bonus of $500 after received after 60 days of employment

Check us out on LinkedIn at :

30+ days ago

Related jobs

Promoted

Overnight Front Desk (10pm-6am)

Planet Fitness Inc.

Saint Anthony, Minnesota

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities.Customer Service Representative greets members, prospect...

Promoted

Overnight Custodian 10pm-6am

Planet Fitness - PF Baseline Fitness

Minneapolis, Minnesota

Overnight Closer (Customer Service Representative). The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Ability to work 3rd shift (overnights). ...

Promoted

Front Desk Overnights 10pm To 6am

Planet Fitness Inc.

Osseo, Minnesota

The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member ex...