Collections Administrator

The Collections Administrator is responsible for assisting the Collections Manager with daily accounts receivable (AR) operations within the office.

This includes collecting our client's overpayments or duplicate payments to their shipping providers, and ensuring all claims are filed, reconciled, and collected.

This role would be interfacing with both the end client and shipping vendors to provide real-time updates on the status of overpayments and where we are in the reconciliation process to recoup funds that are due back to the client.

You Are :

• Looking for a great, full-time role in the Mount Pleasant area.
• Interested in joining a rapidly growing company where you can advance your career and you are not just a number.
• Excited about being a part of a collaborative team, getting out of the house and back into a fun office environment.

You Will :

• Review financial data related to overpayments or duplicate payments that have been made to shipping vendors.
• Communicate with the vendors that over payment has been made and facilitate the collection of outstanding freight payment reimbursements
• Utilizing strong communication, organizational, and multi-tasking skills to maintain customer relations and navigate the claims collection process
• Leverage Microsoft Excel, Word, and PowerPoint to create, update and maintain customer reports and presentations
• Use multiple 3rd party online payment sites to collect information
• Assist with select administrative functions related to different project opportunities

You Have :

• Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint
• Strong attention to detail and the ability to interpret financial data
• The ability to navigate, manage and respond promptly to forty or more daily email communications with multiple clients.
• Exceptional organizational skills
• A positive, solution-oriented approach to dealing with conflicts
• Comfort working under deadlines and completing tasks effectively and on time with the team.
• Ability to multi-task and be flexible
• Strong oral, and written communication and effective listening skills
• Tact, professionalism, a mature demeanor with well-developed interpersonal skills, including the ability to work well with diverse personalities
• A self-directed, energetic, friendly, and outgoing personality
• An interest in working onsite in the Mount Pleasant office daily, where you would interact with highly collaborative, cross-functional teams.
• Two years of experience in office administration or management (preferred)
• An Associate or Bachelor's Degree or commensurate work experience

Catch Talent is an Inc. 5000 recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies.

Headquartered in Charleston, SC, Catch brings over a century of technical recruiting expertise to local and national clients and offers a full range of flexible solutions, including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models.

Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact.

Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.