A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery.
Key Responsibilities : Lead the customer support team by setting goals and monitoring performanceProvide training and mentoring to improve team skills and service qualityAddress escalated customer issues and propose solutions to improve support processesRequired Qualifications : 1 year of leadership and coaching experience strongly preferred2 years of customer service experience required, preferably in a call center environmentExperience with conflict resolution and escalation handlingProficiency with Microsoft Office
Customer Support Team Lead
A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery. ...
Lead, Starlink Customer Support Quality Assurance
As a leader on the Starlink Customer Support Associate Enablement Team, you are responsible for owning the quality of customer support experiences. Bachelor's degree and 1+ years experience as a people leader of a quality function in customer operations, production/manufacturing, supply chain, engin...
CCAIP Platform Support Team Lead
A company is looking for a CCAIP Platform Support Team Lead to manage a support desk team for a Google CCAI customer. ...
Lead, Starlink Customer Support Quality Assurance
As a leader on the Starlink Customer Support Associate Enablement Team, you are responsible for owning the quality of customer support experiences. Bachelor’s degree and 1+ years experience as a people leader of a quality function in customer operations, production/manufacturing, supply chain, engin...
Customer Support Lead
A company is looking for a Customer Support Lead (Night Shift) to supervise and mentor a team of customer support agents. ...
Mission Support Team Section Lead – Ground (Onsite)
Serve as a technical team leader of systems administration subject matter experts to the customer for all support requirements in a fast-paced distributed ISR environment. Mission Support Ground Section Lead. Review escalated issues, establish, and maintain a good relationship with key customers, an...
Team Lead Tax Prep & Support (Seasonal)
Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and timely manner. Tax Services Group is hiring Team Leads for the upcoming tax season. Provide strong and effective leadership via video, ph...
Customer Service Team Trainer (Front End Support) - Full Time
Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and deli...
Customer Care Support Team ( Remote)
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy ...
Senior Customer Support Lead
The Customer Service team leads all customer support aspects for our entire portfolio of acclaimed mobile games. Strategic Leadership: Handle the customer support operation for the game, driving long-term strategies that improve player satisfaction, efficiency, and team productivity. We seek passion...