Technical Support Representative

VirtualVocations
Livonia, Michigan, United States
Full-time
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A company is looking for a Technical Banking Support Representative.Key Responsibilities : Provide level one troubleshooting and resolve customer product issuesResearch customer problems to increase product knowledge and provide supportParticipate in training programs to improve product knowledge and service skillsRequired Qualifications : Minimum of 3 years of experience in a financial institution or customer support roleGeneral knowledge of the financial industry, banks, and credit unionsKnowledge of specific supported products and ability to use support toolsAbility to identify and resolve application and service issuesStrong communication and customer interaction skills

2 days ago
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