Customer Experience Specialist

Mr. Rooter Plumbing of Columbus, Cleveland and Toledo
Independence, OH, US
Full-time

Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Are you tired of retail and fast food? Looking for something welcoming and rewarding that pays more than minimum wage? This Local Plumbing and Electrical company is looking for a reliable and customer friendly customer experience specialist!

    This role entails inbound and outbound customer service in the form of answering phones, calling leads, and answering customers questions via e-mail and customer chat portals.

    We are a 7 day a week company, and we are open from 7am to 8 : 30pm daily.

    Our ideal candidate would have the following qualifications / skills :

    • General computer skills
    • The ability to communicate effectively and clearly via phone, in person, through email, through company chat
    • The ability to talk on the phone and use the computer at the same time.
    • Open availability / flexible schedule

    We offer full two weeks paid training, full benefits including 401K upon hiring, paid time off, and a friendly welcoming atmosphere, endless opportunities for growth within the company, plus much more!

    Same day interviews possible, please contact Sophie or Barb directly at 216-692-0000.

    We can also be reached via email at bphillips@yourmisters.com or spopiel@yourmisters.com

    30+ days ago
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