Customer Experience Specialist

Mr. Rooter Plumbing of Columbus, Cleveland and Toledo
Independence, OH, US
$17-$24 an hour
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Are you tired of retail and fast food? Looking for something welcoming and rewarding that pays more than minimum wage? This Local Plumbing and Electrical company is looking for a reliable and customer friendly customer experience specialist!

    This role entails inbound and outbound customer service in the form of answering phones, calling leads, and answering customers questions via e-mail and customer chat portals.

    We are a 7 day a week company, and we are open from 7am to 8 : 30pm daily.

    Our ideal candidate would have the following qualifications / skills :

    • General computer skills
    • The ability to communicate effectively and clearly via phone, in person, through email, through company chat
    • The ability to talk on the phone and use the computer at the same time.
    • Open availability / flexible schedule

    We offer full two weeks paid training, full benefits including 401K upon hiring, paid time off, and a friendly welcoming atmosphere, endless opportunities for growth within the company, plus much more!

    Same day interviews possible, please contact Sophie or Barb directly at 216-692-0000.

    We can also be reached via email at bphillips@yourmisters.com or spopiel@yourmisters.com

    All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr.

    Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

    15 days ago
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