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Business Development Agent - BDA

Steven Nissan
Harrisonburg, VA, US
Full-time

About Us

Steven Automotive Group is a family owned and operated business, who prides themselves on making sure our employees are happy and continue to foster professional development through paid training.

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.

We have a great history of providing excellent career opportunities for sharp, energetic people.

Benefits

401(k) Plan

Medical Plan

Dental Plan

Vision Plan

Long & Short Term Benefits

Accident Insurance

Life Insurance

Paid Training

Opportunities for advancement

Access to the latest automotive software

Company & Family Summer Picnics

Winter Holiday Party

Responsibilities

Answer customer calls and establish follows-up with sales appointments.

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Present initial financing options based on customer needs.

Follow up with leads that are not ready to make an appointment or no-show.

Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management.

Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

30+ days ago
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