Staff Program Manager

VirtualVocations
Tempe, Arizona, United States
Full-time
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A company is looking for a Staff Program Manager, BizTech Global Ops.Key ResponsibilitiesIdentify stakeholder needs and technology requirementsExecute operations projects and create data-driven performance plansDevelop strategic plans and enhance customer experience through improved acknowledgment and resolution timesRequired Qualifications9+ years of experience in Operations Program Management or similar rolesStrong business analysis skills with a focus on service delivery managementExperience in managing budgets and developing strategic plansKnowledge of infrastructure, networks, systems, and automation processesExperience working across time zones and managing global teams

4 days ago
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