Technical Support Specialist Support Specialist

VirtualVocations
Houston, Texas, United States
Full-time
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A company is looking for a Technical Support Specialist.Key Responsibilities : Triage incoming user and customer engagements and escalate higher level issues when neededReview and recommend customer set up configurationsCollaborate with other support teams to better understand customer workflow and approach incoming issuesRequired Qualifications : Bachelor's degree in Information Technology and / or Public Health or equivalent experience1-3 years of customer service and technology experienceExperience using a CRM related toolUnderstanding in health care services

3 days ago
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