Job Description
Job Overview
This position will coordinate the patient visit from registration to sending visit information to employers and BWC representatives.
Ensures patients are registered to the correct company and services, follow-up with employers on authorizations or questions, and prioritizes patient start times.
The incumbent will work closely with billing to ensure the proper documentation is sent to the correct MCO, billing, and Workers' Compensation department to ensure quicker payment of service.
Scans visit information to the proper EMR location and coordinates the results process ensuring results are sent in a timely basis.
Assists with drug and alcohol testing and other non-invasisve testing as required to ensure efficiency and timely throughput.
Assists with referral or testing scheduling as needed.
Job Requirements
High School Degree
Basic Life Support for Healthcare Providers (BLS)
Excellent customer service and communication skills Proficient in spelling, grammar, typing, computer applications including Microsoft Accurate data entry skills
Critical Thinking
3-4 years experience medical / physician office setting or customer service
Job Responsibilities :
Other Job-Related Information
Working Conditions
Climbing - Rarely
Hearing : Conversation - Consistently
Hearing : Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting
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