Sr Customer Support/Account Representative

Job Description

Job Description

Position Description :

The Sr. Customer Support / Account Representative will handle incoming phone calls related to various service inquiries regarding Client accounts.

This role requires responding with a high degree of accuracy and efficiency while consistently meeting key department performance metrics.

The representative will provide functional support for Clients Cash Management products and services, the Client Online platform, the mobile app, and general account or financial inquiries.

Successful candidates will demonstrate professionalism, career ambition, and a commitment to delivering World-Class Service.

Key Responsibilities :

• Handle incoming inquiries regarding Client accounts with accuracy and efficiency.
• Provide support for Cash Management products and services.
• Assist clients with the Client Online platform and mobile app.
• Address general account and financial-related questions.
• Contribute to a fast-paced, team-oriented environment
• Multi-task effectively and adapt quickly to changes in a busy financial service center.

Qualifications :

• Strong communication and interpersonal skills.
• Proven ability to work in a dynamic and fast-paced environment.
• Detail-oriented with a focus on delivering high-quality service.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions.

A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments.

Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia.

As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.

Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.

further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

Company Description

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions.

A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments.

Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia.

As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

r n r nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year.

Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.

further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.