Manager, Team Member Relations

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members.

Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Manager, Regional Team Member Relations reports to the Dir, TM Relations and participates in the development, implementation, and administration of the TM Relations center of excellence strategy for their respective region or business line which is aligned to the broader organizational goals.

The Mgr, Regional TM Relations will ensure designated Human Resources operations partners and business leaders have the support, counsel, tools, and resources needed to support human capital employee relations needs throughout the region.

The Mgr, Regional TM Relations will be responsible for ensuring increasingly complex TM relations issues covering varying degrees of risk and intricacy are addressed, investigated, and resolved.

The Mgr, Regional TM Relations should be able to assess situations to determine the risk to the organization, provide counsel, and escalate as needed.

This role will be accountable for ensuring high levels of customer satisfaction and an overall positive TM experience in assigned region and business units.

Education, Knowledge, Skills and Abilities Required :

• Bachelor's degree.
• Minimum of 5 years of progressively responsible HR experience.
• Minimum of 3 years of investigation experience within a high volume employee relations department including interviewing of witnesses, taking notes, and writing investigation summaries.
• Comprehensive knowledge of US Federal and State Employment laws including, but not limited to, Title VII, ADEA, FLSA.
• Strategic thinker and knowledgeable of best practices for an Employee Relations function.
• Sound critical thinking, problem-solving and negotiating skills, with the ability to apply those skills to a wide range of HR issues.
• Excellent evaluation, facilitation, and conflict resolution skills.
• Strong analytic skills and ability to present data to identify trends and offer strategic advice.
• Excellent communicator with ability to present information in a clear and concise manner orally and in writing to ensure others understand ideas.

Able to appropriately adapt message, style, and tone to accommodate a variety of audiences.

• Objective, approachable, and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner.
• Able to maintain the highest level of personal integrity and confidentiality.
• Adaptable and flexible, and motivated to drive results in a fast-paced environment where change is a constant, and can meet deadlines with a strong sense of urgency and adaptability.
• Proficient with either MS Office or Google productivity tools.
• Able to develop processes and manage multiple projects simultaneously.
• Able to support rollout of a proactive TM and labor relations strategy focused on building leadership skills to promote TM engagement.

Education, Knowledge, Skills and Abilities Preferred :

• Master's degree.
• Bilingual or multilingual verbal communication skills.

Licenses and Certifications Preferred :

HR Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

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