Manager, Facility Operations

Position Narrative (Overview)

Have you got what it takes to succeed The following information should be read carefully by all candidates.

SageSure is seeking an experienced, people-focused, detail-oriented Manager, Facility Operations to assist the department head with hands-on management and operations of eight national facilities.

Additionally, you'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.

This role is critical to SageSure’s hybrid work model and will be critical in assisting the execution of their facility strategy.

Location : This position will work a hybrid schedule (2-3 days / week) from our office in Chicago, IL.

What you’ll be doing :

• Manage the on-the-ground relationship with all facilities related vendors, landlords, superintendents, cleaning companies & other critical local contractors.
• Hire, train and manage the development of a team of 5-7 Office Operations associates located throughout the country.
• Manage facility equipment, replenishment of supplies and other consumables.
• Control activities like parking allocation, seating assignments, building security, etc.
• Plan and coordinate all installations (telecom, security, furniture) and refurbishments.
• Adhere to the department’s annual company-led (CAP) initiatives and deliver weekly updates for these initiatives to the department head.
• Manage and monitor all incoming & outgoing mail and critical shipments in all facilities.
• Responsible for administering and enforcing facility security systems and access protocols across all facilities and reporting monthly to department head.
• Work closely with the department’s leadership in achieving key initiatives as well as assisting other department verticals with ad-hoc support.
• Assist the department leadership as needed in preparing for multiple monthly, quarterly, and annual meetings with C-level executives.
• Work with department leadership to identify and execute on-the-ground facility projects.
• Maintain facility cleanliness, security, and presentation to support daily and special event operations.
• Manage facility-based business continuity process.
• Manage and maintain Facility Operations documentation library.

We’re looking for someone who has :

• 5+ years proven experience in a facilities management position.
• Bachelor's degree in facilities management, business administration, or related field.
• Experience managing diverse teams across the country.
• Extremely strong verbal and written communication skills.
• Strong Excel, Word, and PowerPoint skills (Intermediate at a minimum).
• Experience with people management.
• Experience managing up, down, and around cross departmentally.
• Experience providing detailed reporting and analysis.
• A strong orientation to continuous improvement.

Highly preferred candidates will also have :

• SmartSheet expertise and experience.
• Highly skilled in executing national policies and procedures at a local level.
• Highly creative and adaptive, problem-solving skills.

About SageSure :

As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets.

SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices Jersey City, NJ; Mountain View, CA;

Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT who are tackling the industry’s toughest challenges.

We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in.

We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds.

We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets.

Come join our team! Visit sagesure.com / careers to find a position for you.

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