Accounts Receivable Specialist

Boca Raton, FL, USA Req #11231

Crisis24 Private Strategic Group (PSG) delivers head of state experience in personal protection and elite global medical support to the world’s most influential people, disruptive brands, andprominent organizations.

With over three decades of expertise in high-touch executive protection, medical and security assistance, global threat and risk intelligence, crisis, and security consulting, Crisis24 PSG brings a comprehensive range of industry-leading security solutions to the table.

These solutions are further strengthened by the global presence and recognized reputation of Crisis24 and our parent company, GardaWorld.

Who We Are Looking For

The Accounts Receivable Specialist position within Crisis24's Private Strategic Group is responsible for auditing services provided and preparing client-specific billing on both a recurring monthly and ad-hoc basis.

We are looking for a sharp candidate with strong experience in contract-based and service billing. The ideal candidate will possess the necessary technical skills, along with excellent communication and meticulous attention to detail, and will thrive in managing high-touch (client sensitivity) relationships in a fast-paced environment.

In this role on a growing team, highlight opportunities to contribute to process development and workflow efficiency.

This is an in-office role, located at our Boca Raton, FL office.

What You Will Work On

• Create invoices according to company practices and submit them to customers via email or client website portal.
• Analyze Labor Audit (Personnel Scheduling) time, billing requirements, and expense data (Billable Nonbillable) to prepare client invoices in alignment with existing client MSA / SOWs.
• Monitor all aspects of the collection of outstanding debts owed to the company.
• Prepare monthly statements, follow up on past-due and unresolved payment issues, and contact clients to discuss their accounts.
• Create and maintain customized reports for clients as requested.
• Research and reconcile customer accounts, including unapplied payments.
• Communicate effectively with team members and customers, both internal and external, in a professional manner across various communication platforms.
• Perform other related duties as assigned.

What You Will Bring

• 5+ years of experience in AR-specific functions and Billing / Collections.
• Proficient in contract billing and managing various client bill rates.
• Reliable and comfortable working under tight deadlines.
• Proficient in Microsoft Office Suite, including Outlook and Teams.
• Working knowledge of Pivot Payable and Concur Software.
• Ability to adapt and work independently in a fast-paced environment.
• Willingness to learn alternative accounting software systems.
• Knowledge of WinTeam is a significant plus.
• Exceptional customer service skills, with the ability to communicate effectively across internal and external departments.
• Team-oriented, with strong attention to detail and excellent organizational skills.
• Experience in the security or service-based contractor industry is advantageous but not required.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity.

We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws .