Operations Manager, CPCH

We are SGS the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.

Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Collaborate with the corporate team on the development of protocols for new clinical studies
• Oversee scheduling and execution of clinical studies
• Support principal investigators and sub-investigators, as needed.
• Ensure the quality of execution of studies in line with our profitability expectations
• Serve as an escalation point with internal and external stakeholders regarding the execution of studies
• Coordinate, as required, with other Stephens clinic sites in support of multi-site studies
• Ensure staffing and resources are adequate to meet deliverables
• Oversee facility operation and maintenance, including preventative maintenance of clinic equipment
• Maintain facility and services through interactions with building management and relevant service providers
• Ensure compliance with corporate safety and operational integrity policies
• Manage all staff at the Union & Elizabeth locations
• Address any HR related issues in coordination with the corporate HR team
• Has overall responsibility for hiring, discipline, terminations, leave requests, and performance reviews of Union and Elizabeth Research Center in coordination with the corporate HR team
• Review and understand financial reports relating to Elizabeth
• Work in coordination with clients and the corporate costing team to develop and approve new study designs and cost proposals
• Work with VP and Operations Director to build annual budget
• Manage P&L results in line with budget expectations for studies and for the overall site
• Interact with client sponsors as needed, working in concert with principal investigators to host sponsors and provide status updates on clinic studies or answers to ad hoc client inquiries
• Support sales and marketing activities related to potential study opportunities
• Represent the company at regional and national meetings / conferences
• Provides guidance and / or leadership to others, including indirect reports, peers, or managers
• Will have supervisory responsibilities
• Has hiring and terminating responsibilities
• Supervises others

Qualifications

• Bachelor’s degree preferably in science - Required
• Minimum 5 years of experience Clinic Research experience - Required
• Supervisory / leader experience preferably in a multi-faceted environment - Required
• OR equivalent combination of education and experience
• P&L Management - Preferred

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

The requirements listed above are representative of the knowledge, skills, and / or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

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