Administrative Clerk

Location : Orlando, FL

Type : 1.5 months contract on W2

JOB SUMMARY : Assists management, as directed, with daily administrative and clerical tasks by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

MAJOR RESPONSIBILITIES

OF TIME

Analyzes, compiles, updates and develops accurate data on spreadsheets, documents and software programs. Prepares and distributes documents and reports on a daily basis.

Maintains department logs, records and files.

Assists Clerk II in base operations. Assists management in training new hires on departmental office processes as needed.

Supports Office Department head and other internal partners as needed.

Answers questions from internal / external guests to the best of ability and / or directs questions to the appropriate person.

Collects and communicates accurate information in a timely manner.

• Manages valuable equipment and / or cash and items with monetary value.
• Uses office equipment, such as computers and multi-use copiers, to perform office duties.
• Assesses and refers data / information to the appropriate parties and tracks as determined by department head.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

NOTES FROM HIRING MANAGER

• Detail oriented
• Contentious about the work
• Matrix for regulatory training is what they will be transferring over
• Organized taking data out of one system and entering into another system
• 7,000-8,000 of data that needs to be transferred from one system to another
• Efficient typing and data skills is very important
• Easy to work with others
• Training skills
• Open to asking questions / help
• Need commitment to the project

UO SERVICE EXPECTATIONS :

Practices the UO Service Expectations Set the Stage, Know your Stuff, Wow'em Now, Be a Hero . Adhere to Universal Orlando's appearance and wardrobe guidelines.

Provides guests with accurate information. Practices "Look, Focus, Act" by continuously scanning the work environment and recognizing the service needs of guests and fellow Team Members.

Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members.

Applies service recovery, as warranted .

SCOPE : Semi-routine; majority of work covered by established procedures; detailed understanding of work unit.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skills, and / or abilities (KSAs) required ( examples : knowledge of specific aspects of an industry, technical knowledge and / or skills, communication skills, analytical skills, problem solving ability, multi-tasking ability ).

Microsoft Office, Filing Records, Typing, Customer Service Orientation, Flexibility, Organizational Skills, Writing, Provides Direction

OTHER SKILLS AND ABILITIES : Required to perform simple computer tasks and pass the Internal Staffing test for Word, Excel and typing.

LANGUAGE SKILLS : Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write reports, business correspondence, and procedure manuals.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY : Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Consistent attendance is a job requirement.

EDUCATION : High school degree or GED is preferred.

EXPERIENCE : 1-3 Years : Two years computer experience in Windows environment and spreadsheet knowledge highly preferred.

Hospitality industry experience preferred. Communication and organization skills a must; or equivalent combination of education and experience.

ADDITIONAL INFORMATION :

ON-THE-JOB TRAINING : Three days learning company policies and procedures.