Full-Time Loss Prevention Supervisor

Role Specific Information

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Job Description

Hourly rate based on experience, minimum starting rate of $23.50

About the Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage.

You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You’ll Do

Identify external and internal theft trends within assigned location(s)

Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure

Implement store awareness programs that address theft, safety, inventory and shortage control

Effectively identify and communicate potential shortage opportunities to all leaders

Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures

Partner with store personnel to address opportunities for improvement

Work to create a culture of honesty and impression of control in the store

Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)

Maintain customer service awareness

Act as a representative on behalf of Kohl’s on legal proceedings as needed

Additional tasks may be assigned

What Skills You Have

Required

Strong interpersonal and written communication skills

Ability to work independently with initiative

Strong customer service skills

Ability to make quick decisions in the company’s best interest

Uphold confidential information and investigations

Excellent attention to detail

Preferred

Prior experience or background in Loss Prevention, security, law enforcement or retail

Knowledge of surveillance and basic CCTV systems

Knowledge of or ability to learn programs in Google Suite and various other computer programs

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions.

Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

Ability to perform the accountabilities listed in the What You’ll Do Section

Ability to maintain prompt and regular attendance as set by the company

Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

Ability to comply with dress code requirements

Ability to learn and comply with all company policies, procedures, standards and guidelines

Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

Ability to work as part of a team and interact effectively and appropriately with others

Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes

Ability to satisfactorily complete company training programs

Perform work in accordance with the Physical / Cognitive Requirements section

Physical / Cognitive Requirements

Ability to use a computer for tasks such as communicating, preparing case narratives, etc.

Ability to plan, prioritize and monitor activities across multiple stores and / or district market

Ability to complete or oversee the completion of assigned projects in a timely manner

Ability to comply with health and safety standards

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