Valet - CHV PT
CH157 - Marriott Hotel Valet - Chicago, IL, 541 North Rush, Chicago, Illinois, United States of America Req #803 Monday, June 5, 2023
Role Summary
A valet attendant in the (City) market is responsible for parking and retrieving customer vehicles.
Optional : Generally, a valet attendant will pull cars from customers at one location such as a hotel, restaurant, etc. and park them in a remote parking lot / garage.
They will then be required to retrieve the customer cars from the remote parking lot / garage location and drive them back to the customers when they return.
Essential Responsibilities
- Drives and maneuvers automatic and stick shift cars in confined, underground facilities, surface lots, or up and down parking garage ramps.
- Returns to work stations quickly so as to facilitate optimal customer flow.
- Handles each vehicle with care and attention, and follows all facility safety precautions.
- Provides outstanding customer service by responding to customer needs, questions, and problems and / or complaints as quickly and efficiently as possible.
- May assist customers in and out of vehicles.
- Reports any accidents, hazards or maintenance requirements, or the presence of any suspicious individuals or activities immediately to the manager.
- Remain vigilant for anything unusual or potentially threatening and inform management immediately.
- Monitor work area and property for safety and security.
- Recognize potentially dangerous situations and respond in the safest and most effective manner.
- Participate in all safety and security trainings within the market.
- On an exception basis, a valet attendant may be required to perform cashier duties or light garage maintenance duties.
Required Qualifications
- Must know how to and be able to drive a manual and automatic transmission passenger vehicles.
- Possess math skills sufficient to calculate time and money.
- Must be able to understand verbal instructions and act accordingly in a timely manner.
Eligibility Requirements :
- Please apply online www.interparkholdings.com / #careers
- Must have unrestricted authorization to work in US.
- Must be at least 18 years old.
- Valid driver’s license; depending on location, may require a valid driver’s license from the state in which the employee works.
- Must be willing to pass a math test as part of the selection process.
- Must be willing to submit to a drug, background investigation and MVR / Driving Record check as part of the selection process.
- Must be willing to work out of the (City, State) area.
- Must be willing and able to work outdoors and be exposed to all types of weather elements.
- Must be able to stand for extended periods of time.
- Must be able to walk to or move to assist customers in a timely manner; In some cases, must be able to travel up and down parking garage ramps in order to assist customers and address garage issues.
Preferred Qualifications
- High School Diploma or GED.
- Professional experience parking cars or working as a valet attendant.
- Prior customer service industry experience.
- Possess excellent communication skills in order to facilitate interactions with co-workers, superiors, and customers.
- Possess strong time management skills and ability to perform in a fast-paced environment with high customer volume.
- Positive attitude and strong customer focus.
- Ability to grasp, push, scoop, and lift up to 50 pounds as needed.
Other details
Pay Type Hourly
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30+ days ago