Sales & Customer Service / Call Center

Job Description

Job Description

New & Exciting Entry Level Sales & Customer Service Representatives / Call Center. Immediate Starts!!

Location : Irvine, California

Pay Rate : $21.00 - $22.00 DOE

Hours - Monday - Friday - 7 : 30am - 4 : 30pm

Temp - Hire opportunity

Key Responsibilities

Manage a high volume of warm outbound and inbound calls efficiently, with a focus on servicing, prospecting, and lead qualification.

Conduct initial contact and follow-up to identify needs and determine customer fit

Follow scripts verbatim for products and services, applying rebuttals as needed

Build trust-based relationships by going above and beyond in addressing early customer concerns

Offer service support or handle simple service questions prior to transferring to a loan officer

Consistently meet individual and team targets for lead conversion, customer service, productivity, and quality

The Qualified Candidate Will Have :

Previous sales or customer service experience (full-time or part-time)

At least 1 year of experience preferred

Mortgage background preferred but not required

Call center experience is required

A strong desire to succeed

Motivated, competitive, and driven personality

Excellent communication and relationship-building skills

Proficiency in Microsoft Office required (must be comfortable using Outlook)

If you're looking to build a career, this is the opportunity for you!

Apply Today!

PandoLogic. Keywords : Customer Service Representative, Location : Laguna Niguel, CA - 92677 , PL : 600680820