Front Desk Specialist

Job Description

Job Description

FRONT DESK CUSTOMER SPECIALIST - " Tending to the needs of current clients over the years and creating relationships with new clients for the years to come. "

Quick Test Is This You?

• Love pets especially dogs
• Upbeat and Enthusiastic
• Polished verbal skills
• Dependable
• Eager to Learn
• Comfortable on the phone and on computers
• Happy meeting people and sharing with them

If you can answer YES to THE ABOVE and you want a job that is rewarding and recognizes how good you are - THEN WE WANT YOU!

We're LOOKING :

SEEKING THE RIGHT FIRST IMPRESSION : The FRONT : 100% of the initial image / greeting that guests and their owners' get in person, on the phone, and especially check-in.

SEEKING THE RIGHT LAST IMPRESSION : The FRONT : 100% of the final good-bye comes from here at check-out. No Mistakes! The best experience and loyalty can be lost if the check-out is handled incorrectly.

If you can present the RIGHT image from start to finish you're Bright & Bubbly you LOVE pets (especially dogs!) and YOU ARE ACCURATE & DEPENDABLE, then we've got the RIGHT CAREER for you.

LUXURY PET RESORT - FRONT DESK CLIENT SERVICES

Front Desk Client Associates are responsible for the Front Desk at our Luxury Pet Resort. You'll need to be Up-beat, have a great outgoing personality, comfortable on the phone as in person, comfortable around people, computers and pets, and understand what SERVICE (and a bit of selling!) is all about.

LUXURY PET RESORT in the West End, Glen Allen, looking for additional Front Desk personnel who want to be PROUD of where they work, and can display that presence!

This position requires working independently with minimal supervision, always representing the company is a positive exciting fashion.

You'll be the face, the 'in' and the 'out' of our guests, and the interface to our computer system too. You will be focusing on the greetings and check-in of our guests and students, sales in the boutique, and check-out when its time for them to leave.

Your tool is telephone, our marketing efforts, our computer reservation and sales system. A bit complex, a bit convoluted, but all encompassing! You need to be equally talented in people-skills and the related computer skills.

YOU make the difference here!

Looking for more people NOW for both FULL TIME (35+ hours) and PART TIME (20+ hours).

We're here 7 days a week (that's Hospitality!) so these spots REQUIRE rotating Saturday and / or Sunday work!

Competitive pay including hourly and participation in commission / bonus programs.

WE MOVE FAST - SO SHOULD YOU! Apply NOW! Don't wait! You could be working with us in just two days!

Alcohol and drug misuse poses a threat to the health and safety of The Dude Ranch Pet Resort (r) employees and our guests;

as well as to the security of the company's equipment and facilities. For these reasons, we are committed to the elimination of drug and alcohol use and misuse in the workplace.

Random drug screenings are enforced. Failure to submit to such screening, the falsification of a screen, or a positive finding on a test will remove me from consideration for employment.

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