Customer Service Engineer
As part of the sales team, this role primarily assists with technical sales support to assure successful customer integration and implementation of established company products.
Location : Brecksville, OH
Benefits :
Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success.
We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation / holidays.
Your Challenge :
As part of the sales team, assists with technical sales support to assure successful customer integration and implementation of established company products.
May support unit sales plan through pre-sales and / or post-sales technical consulting activities. Requires ability to learn company’s products.
Typical pre-sales activities include gaining understanding of customers’ business and analysis of customer’s communication network needs.
Typical post-sales activities include :
gathering data and information on customer
participating in development of presentations relative to keeping customer current on how company’s product enhancements can meet customer’s changing business and network system needs.
assisting in engineering projects where sales input is necessary.
Working closely with Quality Assurance Team in testing, inspection and RMA processes.
working closely with Applications Engineering to come up with solutions to complex customer inquiries.
Your Expertise :
Bachelor's degree in Engineering required
2+ years of experience in a customer service role desired
Effective verbal, interpersonal and written communication skills
Ability to work effectively in a team environment as well as working independently within tight deadlines
LI-NK1 #IND
Customer Service Engineer
Typical pre-sales activities include gaining understanding of customers’ business and analysis of customer’s communication network needs. Applications Engineering to come up with solutions to complex customer inquiries. As part of the sales team, this role primarily assists with technical sales supp...
Customer Services Engineer
Provides customer service reports, escalates open customer issues to management, in order to have a clear, accurate and up to date documentation on company service activities. In charge of digital imaging products in our customer support department. Maintenance or Support of Digital Imaging products...
Customer Service Engineer (System Administrator) (ESOM)
ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and ...
Customer Service Engineer (System Administrator) (ESOM)
ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and ...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Retail Customer Service Associate
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...
Quality Engineer
The Quality Systems/Assurance Engineer will provide hands-on quality support and alignment to manufacturing, inspection, and engineering. Quality Systems/Assurance Engineer in our Tooling Business Center. The Quality Systems/Assurance Engineer will help achieve our business objectives through proces...
Field Service Technician I
This role will be active in the field responsible for the performance of tasks associated with hazardous waste clean-up, site-remediation, equipment decontamination and handling of hazardous materials. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, ...
Customer Service Representative
Customer Service Representative. Deliver a high-quality Customer Service Experience (CSX) by managing the complete customer journey and collecting feedb. ...
Software Engineer - Data Infrastructure
The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines. The data platform team is responsible for the automation of data plat...