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Quality Assurance Supervisor (A&P)

Quality Assurance Supervisor (A&P)

AirbusColumbus, MS, US
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Quality Assurance Supervisor

Airbus Helicopters is looking for a Quality Assurance Supervisor to join our Quality Team in Columbus, MS. In this role, you will direct and coordinate operational quality functions in line with applicable policies, procedures, regulations, and contracts. You will also oversee incoming, final, in-process, quality gate, and milestone inspections to find opportunities for improvement throughout the inspection cycle of components and aircraft. Additional facets of the role include :

  • Evaluate and report on performance of team members and assign duties as required or directed by management
  • Evaluate the airworthiness of aircraft, repairs, and components
  • Must be able to make decisions regarding safety of flight operations
  • Advanced decision making required between team members and other departments regarding aircraft status

Note : The incumbent for this role must have a valid & current Airframe and Powerplant License (A&P)

Your working environment : On the eastern border of Mississippi you'll find Columbus, home to our Helicopter manufacturing and assembly lines and Center of Excellence for the entire North America region. It's here that we produce the UH-72A Lakota Helicopters for the U.S. Army in addition to the H-125 aircraft for civil and commercial customers.

How We Care For You

  • Financial Rewards : Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan, and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
  • Work / Life Balance : Paid time off including personal time, holidays, and a generous paid parental leave program
  • Health & Welfare : Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP"), and other supplemental benefit coverages
  • Individual Development : Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path, as well as the opportunity to participate in accelerated development programs and both national and international mobility
  • Your Challenges :

  • Compliance : 55%
  • Ensure inspection criteria and activities performed are in accordance with approved data, maintenance manuals, and regulatory requirements (i.e. FAA / OHSA / EPA), as well as company policies and procedures
  • Make sure safety compliance standards are met in the quality department, for example use of personal protection equipment, identification of FOD, cleaning of parts and aircraft and parts protection
  • Maintain documentation used throughout the process to ensure compliance with regulations, configuration, obsolescence, and design
  • Actively participate in all quality gates and / or in-process milestone inspections to identify potential issues and ensure that articles and aircraft are on schedule
  • Coordinate with Quality Engineering, Design Office, and Technical Support to resolve technical issues / non-conformities in a timely manner and maintain target delivery date
  • Collaborate with Civil and Military Programs counterparts to meet customer contract requirements
  • Assist management team with the coordination of offsite maintenance activity and offsite deliveries
  • Review work performed for proper documentation
  • Supervise inspection of a variety of articles, products, or materials manufactured onsite or received from suppliers
  • Manage final inspections to verify conformance to type design
  • Use precision measuring tools to verify dimensions, finish, and other measurable or observable characteristics of articles and aircraft
  • Ensure inspection standard operating procedures and design drawings and data to perform quality inspections on consumable material, subassemblies, and raw material are met
  • Generate Non-conforming reports to record and control nonconforming material throughout the company
  • Ensure that non-conformities are handled and monitored from creation to closure
  • Perform risk mitigation of potential escapes endangering the article or aircraft safety and launch immediate corrective action for any identified escapes or near misses
  • Attends all department and company meetings to address any quality-related issues. Reports daily quality activities Quality Management
  • Ability to return to service company owned aircraft
  • Provide facility tours to customers and victors as required
  • Responsible for implementing training matrix and for training new quality inspectors
  • Acts as a Lead Auditor on the Internal Audit Team
  • Provides escort support during external audits
  • Leadership : 25%
  • Apply Airbus Core Values to create an environment for success, set the example, uphold the standard, and welcome challenges while maintaining integrity, commitment, confidence, teamwork, customer focus, respect, and reliability
  • Demonstrate situational awareness skills by critically analyzing complex situations to create balance between the needs of the customer, regulations, and company objectives
  • Apply active listening and observation skills to identify behaviors, events, and points of agreement / disagreement to correctly clarify the source of issues in order to develop and prioritize plans for resolution in regards to schedule and personnel
  • Organize periodic team meetings to ensure effective communication of company / department projects, resolve issues, customer needs, and company / department objectives
  • Support quality management in planning and prioritizing the workload of all assigned personnel based on status meetings, company schedule, and customer requirements to ensure on time delivery
  • Motivate and develop the quality team to which they are assigned objectives are met
  • Conduct periodic performance evaluations, competence assessments, and development plans of team to make recommendations on merit, promotion, transfers, hiring, and disciplinary actions up to termination
  • Focal point for performing interviews and final selections for inspection personnel with guidance and oversight from quality management
  • Research and validate tooling and supply requirements needed and report those needs to management for approval
  • Recommend and organize training plan for new hires and recurrent training as the need arises to further develop team in inspection methods, regulatory requirements, and company policies / procedures
  • Recommend annual goals and assist personnel with entry in MyPulse
  • Ensure completeness of inspection employees' Training Records and compliance with annual training requirements in MyPulse and Loft
  • Attend and support scheduled status meetings, department meetings, and company events to report on and address any concerns regarding quality department functions
  • Work in an SAP, NCM, and / or MES systems for management of non-conformities, activity rates, and time card approvals
  • Monitor activity rate of assigned personnel to ensure accurate time charging and that quality targets are met
  • Provide technical guidance to team members about proper execution of documentation, processes, and procedures
  • Assist the team in troubleshooting issues and coordinate with supporting departments to recommend resolution plans
  • Liaise with partners to handle and correct issues that originate from assigned area of responsibility
  • Maintain close working relationship with involved parties in regard to schedule, personnel, priorities, documentation, and special instructions to provide periodic status to quality management
  • Continuous Improvement : 20%
  • Use processes and metrics such as, but not limited to SQCDP, key performance indicators, practical problem solving (PPS), plan do check act (PDCA), root cause and corrective action, and other quality department metrics to support continuous improvement of company policies, procedures, and processes ensuring that company objectives are on target
  • Identify and recommend lean manufacturing projects that will improve the overall process
  • Coordinate technical / quality status updates to department management for reporting to internal / external parties
  • Suggest and implement changes in working conditions and identify equipment to increase the efficiency, accuracy, safety, and quality of department and work crew
  • Demonstrate creativity, propose, and implement innovations using lean methodologies to ensure that top company objectives (TCOs) are met
  • Identify and implement process improvements
  • Review and update company procedures to ensure they are up to date and meet regulatory requirements
  • Advanced understanding and training in practical problem solving and root cause and corrective action
  • Create and issue CARs
  • Your Boarding Pass :

  • Possess a Bachelors Degree in Aerospace / Aviation Management or Equivalent Experience
  • 6 years Quality Inspection on aircraft components and systems
  • or
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