IT Implementation Engineer (Remote)

IT Implementation Engineer

Remote

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Benefits :

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family.

Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing.

Benefits offered include but are not limited to : Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off :

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Summary :

The Implementation Engineer for AMSURG IT Services is responsible for working closely with Center / Practice Leadership and the IT Leadership Team to evaluate, plan, execute and transition IT support from the existing IT support model to the AMSURG Managed IT Services Team.

This includes performing a discovery of the existing systems and workflows at the Center / Practice, creating a transition plan with communication, performing a transition of services, and documenting the environment for IT Service Delivery to take over operational support.

This person will also architect a solution for Microsoft 365 and Microsoft Azure for the centers / practices to transition from on-premise to the cloud.

Work Schedule : This role is offered on a fully remote basis allowing the Implementation Engineer to be based anywhere in the country, with travel required up to 50% including nights and weekends.

ESSENTIAL RESPONSIBILITIES :

• Build relationships with Center / Practice Leadership (Operations Leads, Center / Practice Leaders, and IT providers).
• Evaluate IT Security for the centers / practices and current IT contracts, providing guidance where needed.
• Conduct site visits to centers / practices to evaluate, document, and plan for migration to AMSURG IT Services.
• Create documentation for Center / Practice configuration and systems.
• Understand and communicate AMSURG IT Services value and offerings.
• Architect, build, and secure Microsoft 365 and Azure strategy to include Azure Virtual Network(s), Azure Virtual Machines and Azure Virtual Network Gateway.
• Monitor Azure Subscription to ensure the solution stays within budget guidelines.
• Work with existing IT providers to gather necessary information to transition IT support to the Service Delivery team.
• Evaluate current IT equipment, validate against the company standards, and recommend replacements for centers / practices as needed.
• Understand, evaluate, and document existing networks and associated dependencies including VPN connectivity, VLANs, and various vendor equipment.
• Understand, evaluate, and document existing server infrastructure and line of business applications.
• Adhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible.
• Regular and reliable attendance.

KNOWLEDGE AND SKILLS :

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and / or abilities required :

• Able to work efficiently with minimal supervision.
• Ability to travel up to 50% including nights and weekends.

Education / Experience :

• Bachelor’s Degree in Computer Science, Engineering, Mathematics or a related field; commensurate work experience will be considered in lieu of degree.
• Seven or more (7+) years of IT experience in an enterprise environment.
• Project management experience.
• 5+ years of experience with Microsoft Azure and Microsoft 365 Administration architecture and management experience.
• Server management experience.
• Hypervisor experience managing VMWare ESXi and / or Microsoft Hyper-V server.
• Network infrastructure experience.
• Knowledge of risk assessment tools, systems, and application architecture.
• Prior healthcare experience is preferred.

Other Qualifications :

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.

Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized.

High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.

Based on business need, the ability to work a flexible schedule, including some evenings. Must pass a background check and drug screen.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We are an equal-opportunity employer.

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