Field Service Technician (Level 1)

Overview

Join to apply for the Field Service Technician (Level 1) role at PepsiCo

PBNA $30.33 / hour

An entry-level skilled position with a focus on training and skill development. Position is responsible for installation, set up, repair and ongoing maintenance of vending, cooling and / or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. Must pass Pepsi Pro certification within required timeframe.

May require lifting, carrying, pulling and / or moving between 20 and 45 pounds repeatedly over the workday. Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

Primary Accountabilities

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete documentation on e-pad
• Transport miscellaneous items (e.g., compressors for repair / scrap, cardboard for recycle, etc.)
• Follow all safety requirements, regulations, and processes
• Follow all driving rules and regulations when operating company vehicle
• Complete all job role training modules (Pepsi Pro training)
• Build competence and skill in diagnosis and repair of beverage industry equipment
• Regular, reliable, predictable attendance

BASIC QUALIFICATIONS

Note : In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.

Helpful Experience

EEO and Benefits

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. For more information about EEO rights, view the EEO policy documents available.

Paid time off subject to eligibility, vacation, sick, bereavement, and jury duty leave, and nine company holidays. In addition to salary, PepsiCo offers a comprehensive benefits package subject to elections and eligibility : Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Programs (EAP), Insurance (Accident, Group Legal, Life), and defined contribution retirement plans.

Pay transparency statements are available where applicable. If you'd like more information about your EEO rights as an applicant under the law, please view the PepsiCo EEO Policy and PepsiCo EEO is the Law documents.

Job details

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