Job Description
Job Description
Pharmacy Technician-PRN
The Pharmacy Technician will work directly with Premier Community HealthCare Group’s patients on providing best-in-class customer service at our pharmacy and perform a variety of activities in accordance with local, state, and federal regulations.
Under the supervision of a licensed pharmacist, will support the patient care efforts of the pharmacy team.
Essential Duties and Responsibilities :
- Provide a best-in-class patient experience for those visiting Premier’s pharmacies. Ensure patients are taken care of in a timely manner and maintain a high level of customer service and professionalism.
- Answer phones in a prompt, courteous and helpful manner. Answering questions within their scope and referring inquiries to the pharmacist.
- Assists the pharmacist in the preparation, filling, and delivery of medications and other tasks associated with dispensing.
- Ensures the patient receives correct medication by using appropriate dispensing procedures.
- Maintains adequate stock of medication and supplies, uses safety precautions when stocking; ensures proper filling techniques are used when preparing medications.
- Disseminates any information (drug shortages, availability, pricing, etc.) in a timely manner to the pharmacist and peers.
- Re-establishes priorities based on workload and pharmacist’s directions.
- Ensures insurance adjudication and pre-authorizations are processed in a timely manner.
- Ensure confidentiality and HIPAA compliance at all times.
- Keep other care team members informed when situations occur that disrupts timely patient flow through site.
- Demonstrate an understanding of 340B regulations, inventory management and managing a point-of-sale (POS) system.
- Adhere to patient care needs and the core values of Premier Community HealthCare to a provide best-in-class patient experience.
- Work towards attaining department goals and drive Quality Improvement / Quality Assurance (QI / QA).
- Other duties as assigned.
Supervisory responsibilities : None
Knowledge, Skills and Abilities :
- General understanding of drug names and classifications, medication ordering and prescription interpretation.
- Basic understanding of medical terminology, abbreviations, and documentation.
- Ability to use basic mathematical skills.
- Maintains an awareness of developments in the community and pharmacy profession that relate to job responsibilities and integrate them into practices.
- Maintains a professional relationship and positive attitude with co-workers, the public, patients, and the entire organization.
- Maintains the highest professional work ethics.
- Displays enthusiasm toward the work, mission, and vision of the organization.
- Exceptional customer service skills and demonstrating empathy and compassion to a diverse patient population.
- Ability to communicate effectively, verbally and in writing with multiple levels within the organization.
- Excellent grammar, spelling and interpersonal skills.
Qualifications :
- Must be a Florida Board of Pharmacy Registered Pharmacy Technician
- High School diploma
- A minimum of 1 to 2 years’ experience as a registered pharmacy technician
- Strongly prefer a current Pharmacy Technician Certification Board (PTCB) certificate or Exam for the Certification of Pharmacy Technicians (ExCPT) certificate
- Basic understanding of 340 B Federal Program (preferred)
- Obtain and maintain Epic certification throughout employment.
Working conditions and physical requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift 20 lbs. regularly and 30 lbs.-50 lbs. occasionally.
- Ability to sit for long periods of time.
- Direct exposure to computer screen.
- Able to perform repetitive tasks.
- May be exposed to contagious / infectious diseases.