Job Summary :
Clean resident rooms and other interior and exterior facility areas under the supervision of the Housekeeping Supervisor.
Assist in maintaining a positive physical and psychosocial environment for the residents.
Supervisory Responsibilities :
As Housekeeping Assistant you are delegated the administrative authority, responsibility, and accountability necessary to perform your assigned duties.
Duties / Responsibilities :
CUSTOMER SERVICE
- Demonstrates positive customer service when performing the role of the Housekeeping Assistant with residents, family members, facility staff and medical staff.
- Displays flexibility, team spirit, compassion, respect, honesty, politeness and accountability when dealing with residents, family members and facility staff.
- Demonstrates an awareness of and sensitivity for residents' rights in all interfaces with residents and family members.
- Communicates effectively via open, straightforward communication, including use of listening skills and by accessing the appropriate chain of command.
- Seeks validation of knowledge base, quality, decision-making and skill level by actively questioning when necessary.
- Participates in interdisciplinary communication activities; actively listens and actively contributes.
Administrative Functions :
- Ensure cleaning schedules are followed.
- And coordinate daily housekeeping services with other departments.
- Ensure that equipment and supply carts and adequate supplies are property maintained.
- Ensure that lighting is in proper working order.
- And assist others in lifting as requested.
- Clean (including vacuuming, wiping, mopping, polishing, etc. rooms, offices, and common areas, polish and straighten items.
- Ensure residents' rooms are safe, comfortable, and maintained in an attractive manner and residents' personal items are safeguarded.
- Clean up spills, soiled areas, and other conditions as observed or directed.
- Ensure equipment and wor1
- Ensure Universal precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed
- Promptly report any hazardous conditions, equipment, incidents and accidents.
- Strip, wax, and buff floors as directed, move and replace furniture.
- Clean storage and exterior areas as directed.
Staff Development :
- Participate in educational activities, in-service training, and staff meetings.
- Assist in orientation and training other staff.
Safety and Sanitation :
Comply with all Company policies related to safety and infection control procedures including the proper use of mechanical lifts, gait belts and personal protective back supports.
Equipment and Supply Functions :
- Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
- Ensure supplies have been replenished in work
- Ensure that work / assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
Quality Improvement
Participate in Quality Improvement activities as assigned
Other Duties :
Other duties as assigned or needed.
Resident / Patient Rights
- Understand, comply with and promote all rules and regulations regarding residents' rights.
- Promote positive relationships with residents, visitors, and regulators, to include presenting a professional appearance.
- Knock before entering a resident's room.
Expense Control
Keep abreast of economic conditions / situations, and recommend to the Laundry / Environmental Supervisor adjustments in laundry services that ensure the continued ability to provide quality service.
Education and Experience :
- Related experience at a level necessary to accomplish the job.
- Previous housekeeping experience in a long-term care facility is preferred, but not required.
- Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish the job.
- Must be able to relate positively and favorably to residents and families and to wor1
- Must maintain regular attendance.
- Must meet all local health regulations and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation and reference inquiry.
Physical Requirements :
- Must be able to move intermittently throughout the workday.
- Must be able to speak and write the English language in an understandable manner.
- Must be able to cope with the mental and emotional stress of the position.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with resident / patients, personnel, and support agencies.
- Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
- Must be able to push, pull, move, and / or lift a minimum of 30 pounds to a minimum height of 4 feet and be able to push, pull, move, and / or carry such weight a minimum distance of 15 feet.
- May be necessary to assist in the evacuation of residents / patients during emergency situations.