Search jobs > El Cajon, CA > Customer manager
A company is looking for a Customer Success Manager to drive customer adoption and success through strategic management and relationship building.
Key ResponsibilitiesManage training and implementation of services for new customers to ensure high adoption and engagementAnalyze account usage and develop communication cadences to maximize retention and engagementAssess customer business needs to identify cross-sell or up-sell opportunitiesRequired Qualifications2+ years of experience in Customer Service, Customer Support, Customer Success, or Account Management (preferably in a SAAS environment)Bachelor's degree or equivalent work / military experienceProficient in using Google Workplaces (G suite)Passion for technology and motivation to learn and master product knowledge
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