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Regional Coach

Sport Clips - Support Center
Portland, OR, US
Full-time

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Mission of the Position :

Create a Championship experience where all Coaches are empowered and developed to contribute to the growth and success of the Sport Clips systems and the profitability of Sport Clips stores.

Scope & Responsibilities :

The primary role of the Regional Coach is to develop Area Coaches and Store Managers in their respective markets as well as contribute to the Coach program as a whole.

The Regional Coach will report to Director of Training and Development.

Roles and responsibilities include :

  • Develop Coaches in technical and operations skills. Training, shadowing and in-field support.
  • Maintain presence / visibility in the market by visiting Stores with Area Coaches.
  • Driving same Store sales growth, working with Team Leaders, Area Managers and Store Managers to identify opportunities.
  • Partner with Regional Directors and SCI project teams to develop and execute plans for store improvement as assigned.
  • Participate in Coach Call with AD / DSM Coaches.
  • Work with Coaches in their purview to create an ongoing personal development plan.
  • Serve as mentor and master trainer for the Coaches in their purview.
  • Work with Director of Trainind and Development and other departments to expand knowledge in business topics such as : business acumen, grand openings, marketing, or other areas as agreed upon.
  • Drive Technical Excellence and Consistency through TSS training and the development of Store Managers.
  • Work with Director of Training and Development and Artistic Director and Director of Content Creation to assist with the creation of content to ensure impactful Manager Huddles, Area Manager Huddles and Coaches Huddles.
  • Promote Brand and Operational Excellence through Success Checks and purposeful Store visits.
  • Work with Director of Training and Development and Artistic Director and Director of Content Creation, the Artistic Team, Champion Ambassadors, and Managers to promote Sport Clips Brand Awareness in the community.
  • Support and work with VP of Career Opportunity and Team, Events Team, and Training and Operations Teams to deliver relevant content for Coaches at Huddles and Leaderships as needed to support and align with the company focus.

Key Criteria / Requirements :

  • Successful as an Area Coach for a minimum of 2 plus years. Exceeds Expectations in all areas of responsibilities.
  • Excellent in all areas of Operations, including performing all responsibilities of an Area Coach per Job Scorecard.
  • Maintain open communication with Director of Training and Development and Artistic Director and Director of Content Creation, RD, Coaches, Leadership, and other SCI departments as needed.
  • Always lead by example.
  • Always express professionalism through dress code, behavior, and communication.
  • Exemplify the Sport Clips Values.
  • Be perceived as a mentor and a strong leader.
  • Travel requirements include days, nights and weekends :
  • 3 wks / month in field.
  • Trips to markets should be a minimum of 2+ nights and 3+ days.
  • RCs must make sure that days spent with Coaches in field are intentional and aren’t necessarily tied to an 8-hour day; maximize your time.
  • 9 days ago
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