Food Safety & Brand Standards Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.

We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries.

We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Job Summary

The Specialist position will conduct assessments with hotel, restaurant, and grocery clients to ensure brand standards, food quality and friendly service for their customers.

Key Performance Indicators

Monthly / quarterly productivity goals

Quarterly TOJ efficiency goals

6 month rolling average of Client Feedback ratings (SFI)

Quality metrics- as compared to entire team of specialists (Consistency, Score variance, % perfect scores & client feedback)

Principal Duties and Responsibilities

Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients

Observe food prep and cooking standards to ensure food safety, health, and sanitation practices

Partner with clients to address root causes of assessment discrepancies and develop corrective action plans

Teach and coach clients how to make their workplace a safer and healthier environment for themselves and their customers

Travel up to 50%, or 10 days per month, including some evening and weekend work

Work in autonomous environment while remaining organised, on task and efficient

CANDIDATE SUMMARY

Required Experience

Experience in food service, restaurant or grocery operations

Experience in giving high level of customer service

Required Leadership Traits and Characteristics

Capable of being detail-oriented while focusing on the big picture

Ability and desire to influence others with tact and skill

Ability to provide clear and constructive feedback in a positive manner

Strong communication skills

Professional and positive

Formal Education, Qualifications or Training

Must have at least one of the following

Bachelor’s degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operations

Bachelor’s degree (other than Science / Food / Hospitality) with at least two years of experience in food service, restaurant or grocery operations

Associates degree with at least four years progressive experience in food service, restaurant or grocery operations

High School Diploma / GED and at least five years progressive experience in food service, restaurant or grocery operations

Meet the requirements to obtain CP-FS certification within 1 year of hire

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within.

We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility