Job Description
Job Description
Description
Our Systems Administrators support Microsoft server and network technologies, and provide Tier 3 escalation support. This includes the following :
- Monitor network performance, identify root-cause issues and resolve
- Provide server, network and desktop / application support to clients and your team
- Assist the team with specific client projects as required
Position Overview
What you'll be doing as a Systems Administrator ..
- Support Microsoft Windows server and network technologies
- Management and troubleshooting of on premise and cloud environments
- Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall / router issues)
- Monitor performance of Windows server and server applications, identify root-cause and resolve issues
- Provide Tier 3 desktop and application support including line of business application support and hosted application support.
- Produce and maintain detailed technical and training documentation
- Organize and execute desktop projects, ranging from 1 day 2 weeks
- Typical Week : 30% Windows server support, 50% escalated desktop / app support, 10% network support, 5% training and 5% admin / meetings
You are a great Systems Administrator candidate if you have.....
- Bachelor’s Degree , business related field preferred, or equivalent experience
- 5+ year(s) supporting current windows server and desktop technologies, and client / server applications in a windows based network environment. Specifics include :
- Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
- Active Directory, Group Policy
- All current Microsoft Desktop Operating Systems
- Experience with XenApp / RDS or other VDI technologies
- Experience with LAN and WAN technology and firewalls required, including but not limited to
- Cisco
- Meraki
- Fortinet
- Extensive hands-on experience with Windows Server and Exchange, including maintenance and support
- Microsoft Certified Professional Status (MCSE or MCITP)
- Strong communication skills both verbal and written
- Excellent customer service skills
- Valid driver’s license and insurance with reliable transportation. This position will require occasional local and distant travel for onsite and project work
- Flexibility to accommodate after-hours and weekend client and team member needs
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