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Risk Management Associate

VirtualVocations
Fremont, California, United States
Full-time

A company is looking for a Risk Management Associate to support operations and resolve customer disputes.Key ResponsibilitiesMonitor and handle service claims and fraud-related activitiesInvestigate and resolve transaction issues and claims of entry problemsAnalyze claims and fraud reports to identify trends and assist with refundsRequired QualificationsMust be located in New York, New Jersey, North Carolina, Tennessee, Texas, or OregonBachelor's degree or higher2+ years of customer support, risk management, or dispute resolution experience preferredExperience with Zendesk, Looker, and fraud detection toolsProficiency in Microsoft Office, particularly Excel

9 days ago
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