Description
- Serves as a primary point of contact with patients related to specialty medication needs and demonstrates empathy and compassion to patients and caregivers.
- Enrolls specialty pharmacy patients into medication management programs by assisting with recruitment of patients in clinic.
- Provides initial clinical medication counseling and regular patient reassessments via in person, telephonic, or video encounters.
- Performs medication therapy management, which may include coordinating medication adjustments to optimize patient medication regimens and improve clinical outcomes.
- Refers appropriate patients to financial counseling for copay assistance through manufacturer or charity programs.
- Communicates with patients and families about the benefits of filling their prescriptions with Baptist Health.
- Collaborates with providers and clinical staff to integrate pharmacy services and coordinate care with eligible patients.
- Communicates with physicians and other clinicians as necessary to facilitate exemplary service for new and existing Baptist Health specialty pharmacy patients.
- Provides limited / indirect supervision for Specialty Pharmacy Care Coordinators and timely response to clinical escalations.
- Maintain pharmacy onsite clinic services, operational policies and procedures, clinical pharmacy workflows and practice expectations.
- Participates in ongoing trainings related to role, including but not limited to disease state overviews, clinical guidelines, pharmacology, REMS programs, etc.
Minimum Requirements
- Kentucky Board of Pharmacy license in good standing.
- Bachelor's Degree in Pharmacy or Doctorate of Pharmacy required.
- 1-3 years related work experience or completion of ASHP accredited pharmacy residency program preferred.
- Experience in ambulatory clinical pharmacy practice preferred.
- Specialty disease state experience preferred.
Baptist Health is an employer.
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