Talent.com
Customer Support Analyst

Customer Support Analyst

VirtualVocationsShreveport, Louisiana, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Support Analyst II to provide exceptional customer service and technical support.

Key Responsibilities

Follow up with customers to resolve issues and provide timely feedback

Utilize tools to analyze problems and assist customers in troubleshooting

Document and track customer-reported issues to ensure timely resolution

Required Qualifications

Understanding of basic SQL queries and Java programming logic

Knowledge of Windows operating systems and basic network troubleshooting

Experience with electrical control systems and safety procedures

Familiarity with PLC / Networking communication protocols

Ability to train customers and develop training manuals / SOPs

serp_jobs.job_alerts.create_a_job

Customer Support Analyst • Shreveport, Louisiana, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Data Support Analyst

Data Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Data & Support Analyst I to diagnose, analyze, and troubleshoot user-reported issues within their systems. Key Responsibilities : Define, analyze, and troubleshoot intern...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Specialist working Pacific Time hours.Key Responsibilities : Manage high call volumes and respond to customer inquiries via phone, chat, and email De-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Success Senior Analyst

Customer Success Senior Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Analyst, Customer Success.Key Responsibilities Analyze customer data to drive insights and improve customer success strategies Collaborate with cross-functional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Technical Analyst

Technical Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Analyst I to install and troubleshoot technical issues for customers.Key Responsibilities Collaborate with Customer Success Analyst for Test and Turn Up (TTU)...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Team Lead with CJIS Certification

Customer Support Team Lead with CJIS Certification

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.Key Responsibilities Lead and coach a team of support agents while fostering a positive t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Help Desk Analyst

Help Desk Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Help Desk Analyst who is proactive and customer-focused to provide outstanding technical support to employees. Key Responsibilities Serve as the first point of contact f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
API Technical Support Analyst

API Technical Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an API Technical Support Analyst to assist customers with implementing APIs and create technical documentation. Key Responsibilities Create sample applications and publish...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Desk Support Analyst

Service Desk Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Support Analyst III to engage with IT groups on complex issues and improve technology support. Key Responsibilities Review ticket queue and work to reduce t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior IT Support Analyst

Senior IT Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior End User Computing Analyst.Key Responsibilities Provide IT support services for desktop / laptop hardware, software, peripherals, and business applications Proces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Community Support Analyst

Community Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Community Analyst to provide support for data and tech products within a political context.Key Responsibilities Provide user support by troubleshooting technical questi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Customer Support.Key Responsibilities Lead and mentor a team of support agents, focusing on performance metrics and team development Oversee daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Associate

Customer Support Associate

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via email and phone Work cross-functionally to resolve customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Support Senior Manager

Customer Support Senior Manager

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Audit Support Analyst

Audit Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Audit Support Analyst to facilitate external audits and manage documentation requests.Key Responsibilities Assist in documenting, tracking, and reporting audit and due...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Support Analyst

Enterprise Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Deployment Program Operations & Support Analyst.Key Responsibilities : Operate L1 queue in Jira. manage customer communications for incidents and maintenance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Infor CloudSuite Support Analyst

Infor CloudSuite Support Analyst

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Infor CloudSuite Support Analyst.Key Responsibilities Provide day-to-day application support for Infor CloudSuite modules, resolving incidents and service requests Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Federal Customer Support Engineer

Federal Customer Support Engineer

VirtualVocationsShreveport, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours