Overview
It is the primary responsibility of the Food Runner to assist the Food Servers with items from the kitchen while providing the highest quality service in a high-volume, fast-paced environment with an upbeat and fun demeanor.
All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions :
- Ensure proper flatware and appropriate plates are on table prior to food being delivered
- Pick up order allowing for proper distribution.
- Condiments will be delivered before or at the time the food is served
- Present each item and confirm guest satisfaction and offer any additional services
- Serve ladies first, repeat with men, end with host
- All food should be served from the right with the right hand
- Refresh all beverages, and offer to replenish cocktail order
- Ensure tables are properly set, side stations are clean, and side work is properly completed
- Assist with initial guest complaints and inform manager on duty immediately
- Maintain side stations in a clean and orderly manner
- Maintain prescribed par stock levels in side stations
- Pre-bus tables as guest’s finish their dish
- Assist with proper stock rotation
- Keep dining room floor clean and free of excess debris / liquids at all times
- Polish Silverware
- Perform all duties as deemed necessary for the success of the department
Responsibilities / Qualifications
- Previous Food-Runner Experience preferred
- Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
- Communicate effectively in English both verbally and written forms
- This position requires all employees to wear black slip resistant shoes as part of their uniform
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