Medical Assistant Preceptor

Description

Company : Oak Street Health

Title : Medical Assistant II

Compensation : Based on regional bands

Role Description

The purpose of a Medical Assistant (MA) II at Oak Street Health is to ensure patients are comfortable and welcomed at the beginning of their appointment and to gather all necessary medical information to ensure providers have the most accurate information available when making healthcare decisions.

Additionally, MA IIs serve as a site mentor, providing center-level support and fostering a sense of belonging for new and fellow Oaky MAs.

MA IIs exhibit sustained superior performance in the execution of their job duties.

Medical Assistant IIs report to the Practice Manager or Center Operations Supervisor. They are a vital element of our model and important members of our Care Teams.

Being an MA II at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills.

You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.

As an MA II, you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.

Check out this for a sneak peek into the life of an Oak Street Medical Assistant!

Core Responsibilities :

Independently drive center-level responsiveness excellence in timely care req completion

Independently drives center-level Screening & Vaccination program

As a center-based mentor, support successful onboarding and serves as an early adopter for company-wide workflow updates and new initiatives.

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

Inventory supplies and stock exam rooms

Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to : A1C, spirometry, EKGs, blood draws for lab testing, etc

Import required documents into EMR via scanning or PDF upload.

Participate in care team meetings to discuss patient care and clinic operations

Process orders for durable medical equipment

Request medical records from external providers as required by the provider

As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and / or assist in maintaining center lab

May assist fellow Oaky MAs with complex procedures, such as spirometry

Other duties as assigned

What we're looking for

Required Qualifications :

State or national certification (as required by state), or graduation from an accredited medical assistant course

1 year experience as a medical assistant

CPR or BLS Certification

Electronic Medical Record experience

Computer skills : Ability to quickly navigate and use multiple computer programs to include, but not limited to : Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.

Proficiency in non-English languages as required by the center's demographics.

Ability to work at least one year in role

Ability to work 40+ hours per week

US work authorization

Strongly Preferred Qualifications :

Minimum of three years in a Medical Assistant role at OSH or elsewhere

Successful mastery of the workflow in MA I position; consistently demonstrated sustained superior performance in MA I role.

Takes personal initiative to suggest and recommend center-level process improvement efforts

An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives

Demonstrated ability to prioritize patient care activities

Preferred Qualifications :

2 or more years of experience working with geriatric patients

Phlebotomy Technician Certification

Other Skills :

Problem-solving skills, professional accountability, and a flexible, positive attitude

Strong communication skills and customer service orientation

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.

Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services.

We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits :

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment / retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement