IT Systems Analyst - EpicCare AMB, Community Connect Team

Job Description

This remote position is for is an EpicCare Ambulatory build analyst on the dedicated Community Connect team. Community Connect is the Epic offering for non-Sentara physician practice providers in the community to whom we extend Sentara's instance of Epic.

In these cases, we serve as the vendor to our customers. Responsibilities may include some non-Epic specific analysis, build, or testing as required in order to accommodate requests from new or existing customers.

Must be self-motivated, highly accountable, and able to thrive in a fully remote environment.

Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.

Analyzes business / clinical needs, evaluate software releases and / or new products, and gives recommendations to optimize processes and decrease expenses.

Possesses in-depth business / clinical and application knowledge and experience.

Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.

Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results.

Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues.

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs.

Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases as well as possible 3rd party integrations for our customers as it relates to your area of expertise.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include :

• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.

Minimum Requirements :

• Experience in lieu of Bachelor’s Degree
• 3 years of relevant experience with a degree
• 5+ years of relevant experience without a degree

Benefits : Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k / 403b, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

For information about our employee benefits, please visit :

Sentara Health provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

For applicants within Maryland, Nevada, Ohio and Washington States, the following hiring range will be applied : $62,254.

40 to $103,750.40annually with a target hiring range of $62,254.40 to $82,992.00 annually.

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Keywords : EpicCare Ambulatory build analyst, EpicCare, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Job Summary Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.

Analyzes business / clinical needs, evaluate software releases and / or new products, and gives recommendations to optimize processes and decrease expenses.

Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.

Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results.

Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues.

Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs.

Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects.

Coordinates implementation or project planning around software application releases as well as possible 3rd party integrations for our customers as it relates to your area of expertise.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include :

• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.Experience in lieu of Bachelor’s Degree3 years of relevant experience with a degree 5+ years of relevant experience without a degree Qualifications : BLD - Bachelor's Level Degree Skills Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.

gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission to improve health every day, this is a tobacco-free environment.