Responsibilities :
The University Learning Center (ULC) provides one-on-one tutoring to all New School students. Our Administrative Assistant is part of a fast-paced front desk team, especially during midterms and finals, that provides customer service and support to students, tutors, and a small staff.
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
Responsibilities include, but are not limited to, assisting students, faculty and staff with requests (in-person, via email, online chat), including : Check-in and scheduling assistance ULC policy clarificationTroubleshooting minor tech issues, such as connectivity / audio issues, etc.
Direct students to the appropriate New School office(s)
- Update spreadsheets to track confidential information, including : Student attendanceScheduled appointmentsCancellations / Missed appointmentsOpen sessions
- Monitor and update Google calendar and online scheduler (WCONLINE)
- Compose emails and announcements to students, staff, and faculty
- Maintain office space stock and clean front desk / tutoring areas, tend to plants, etc.
- Assist in designing, updating, and / or distributing flyers
- Other tasks as assigned
- Tutoring is hybrid with both online and in-person sessions.
Work Mode : Hybrid Minimum Qualifications :
- strong communication, attention to detail, and problem-solving skills
- comfortable working in a fast-paced, collaborative environment
- friendly demeanor and a positive attitude
- experience working with Google Drive and Microsoft Office Suite
- Federal Work Study strongly preferred
Preferred Qualifications :
- prior office experience preferred
- experience working with ESL students a plus
- experience working with Adobe Suite (especially InDesign) a plus
ULC Student Assistant
The University Learning Center (ULC) provides one-on-one tutoring to all New School students. Our Administrative Assistant is part of a fast-paced front desk team, especially during midterms and finals, that provides customer service and support to students, tutors, and a small staff. Direct student...
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