Business Systems Manager

Business Systems Manager

HaulHub, Inc. - Waltham, MA

Full-time, On-site

HaulHub, Inc. is seeking an experienced Business Systems Manager to join our team in Waltham, MA. In this critical role, you will oversee our technology infrastructure, with a strong focus on maintaining compliance, supporting audits, and managing internal controls.

Key Responsibilities :

Compliance and Audit Support

• Lead SOC audit processes, serving as the primary liaison with third-party auditors
• Supervise and maintain internal controls, ensuring adherence to industry standards and regulations
• Prepare documentation and evidence for audits, including system logs, access controls, and security measures
• Develop and implement policies and procedures to address audit findings and improve overall compliance

IT Administration and Security

• Oversee the administration of IT systems and tools required by employees
• Manage user access rights and permissions across all company systems
• Implement and maintain security protocols to protect sensitive data and ensure compliance with data protection regulations
• Conduct regular security assessments and vulnerability testing

System Management

• Monitor system performance and security, with a focus on maintaining SOC 2 compliance
• Lead the implementation of new systems and upgrades, ensuring they meet compliance requirements
• Provide high-level support for business users and manage escalations to vendors
• Develop and maintain comprehensive system documentation, including support processes and user guides

Qualifications :

• Bachelor's or Master's degree in Information Technology, Computer Science, or related field
• 7+ years of experience in IT management, with a strong focus on compliance and audit support
• In-depth knowledge of SOC 2 and other relevant compliance frameworks
• Experience working directly with third-party auditors and managing audit processes
• Strong understanding of IT governance, risk management, and compliance (GRC) principles
• Excellent project management skills, with the ability to lead cross-functional teams

Technical Skills :

• Proficiency in relevant business systems, security tools, and compliance software
• Experience with identity and access management (IAM) systems
• Knowledge of data analysis, reporting techniques, and audit trail management
• Familiarity with cloud security principles and best practices

Key Attributes :

• Strong analytical and problem-solving abilities, especially in compliance-related matters
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Meticulous attention to detail and commitment to maintaining high standards of compliance
• Ability to work under pressure and manage multiple compliance initiatives simultaneously

HaulHub, Inc. offers competitive compensation, comprehensive benefits, and the opportunity to play a crucial role in maintaining our company's compliance and security posture.

If you're passionate about leveraging technology to ensure regulatory compliance and protect business operations, we want to hear from you!

To apply, please submit your resume and cover letter detailing your relevant experience in compliance, audit support, and IT management.

HaulHub, Inc. is an equal opportunity employer and values diversity in our workplace.