Position Title : Refund Specialist Position Code : SpecRefund-8115
Department : Patient Financial Services Safety Sensitive : No
Reports to : CBO Cash Applications Manager Exempt Status : No
Benefits : We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.
- Health and Well-Being
- Medical, Dental, Vision
- Robust Wellness and Employee Assistance Program
- Employer Paid Group Life
- Short & Long-Term Disability
- Paid Time Off
- 403b Retirement Plan with Employer Contributions
- Employee Discounts and Employee Referral Bonus Program
- Free Identity Theft Protection Program
- On-site daycare exclusive to our employees' children of all ages
- Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
- Career Growth and Development
- Tuition Reimbursement / Scholarships for full-time employees
- As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
- So much more awaits you as an employee at Kingman Regional Medical Center!
Position Purpose :
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
- Runs daily credit report and processes all refunds
- Research accounts and documentation to determine validity of refunds
- Process all refunds within two (2) days of assuring credit is valid
- Must balance each batch on a daily basis upon completion of refunds.
- Meets productivity standards for processing refunds
- Provide back up for the Accounts Receivable Clerks when needed
- Participates in business division meetings, performance improvement activities and committees as assigned.
Required Qualifications
Education : High School Diploma or Equivalent
Experience : One (1) year experience in balancing and reconciling accounts
Skills and Knowledge : Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund.
Preferences
- Education related to Cash Reconciliation, Billing and Collections preferred
- Accounts receivable experience preferred
Special Position Requirements
Level 1 : Primarily but not limited to balancing / reconciling self-pay accounts in a single system.
Work Requirements
Blood Borne Disease Exposure Category : Category III
Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area;
must be able to deal calmly and effectively with frustrated and / or angry clients..
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Position Title: Refund Specialist Position Code: SpecRefund-8115. Department: Patient Financial Services Safety Sensitive: No. Skills and Knowledge: Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund. All KHI employees are expe...
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