Job Id : F15896572-KSP 1674082172 Apply Now
In a Nutshell :
- The Fraud Investigator is responsible for applying fact-finding methods to investigate potential fraudulent activity, including the evaluation of transactions in Cable, Internet and Mobile Orders.
- The ideal candidate will seek to achieve the optimal balance between customer experience and fraud prevention through interaction with callers, and maintain that balance as the business grows and fraud trends evolve.
- Responsible for performing research of data and, through interaction with callers, to assist in identifying cases of potential takeover, ID Theft or abuse.
Required :
3+ years of related experience in similar field and / or fraud training
Self-motivation, accuracy, problem solving and the ability to perform effectively in a fast paced multi-tasking environment
Experience dealing with and resolving difficult and escalated issues
F15896572-KSP 1674082172
Apply Now
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