Job Description
Job Description
CALIFORNIA RESIDENCE ONLY
Skills Required :
Security Engineers will possess knowledge and experience in safeguarding sensitive data from cyber-attacks.
Skills Preferred :
I. Technical Proficiency :
- Zscaler Private Access (ZPA)*
- Designing and deploying ZPA network segmentation to allow remote users to access only authorized internal systems and applications.
- Managing and configuring ZPA for multi-tenant environments.
- Configuring and maintaining access control policies.
- Integrating ZPA with existing security frameworks.
- Troubleshooting network connectivity and security issues within ZPA.
- Developing and applying access control policies.
- Ensuring high availability and reliability of the ZPA environment.
- Monitoring and maintaining ZPA performance for over 20,000 ZPA users.
II. Communication and Interpersonal Skills :
- Exceptional customer service abilities, ensuring positive interactions and support experiences.
- Strong interpersonal skills for effective collaboration with team members and stakeholders.
- Excellent verbal and written communication skills for clear and concise documentation and reporting.
III. Problem-Solving and Analytical Skills :
- Ability to perform in-depth analysis of complex security issues and develop effective mitigation strategies.
- Proficiency in troubleshooting and resolving issues related to remote access and internet security technologies.
- Capacity to anticipate potential security risks and proactively implement solutions.
Work Experience Required :
This classification must have a minimum of ten (10) years of experience with developing and implementing technical solutions to help mitigate security vulnerabilities.
Work Experience Preferred :
- Two (2) years of experience within the last three (3) years designing, implementing, upgrading, and troubleshooting Zscaler Private Access in a multi-tenancy and high availability environments.
- Two (2) years of experience within the last three (3) years designing, implementing, upgrading, and troubleshooting Zscaler Private Service Edges and Public Service Edges.
- Two (2) years of experience within the last three (3) years designing, implementing, upgrading, and troubleshooting Zscaler Private Access (ZPA) in a large enterprise environment with at least 20,000 ZPA users.
- Three (3) years of experience within the last five (5) years as a security engineer, or in similar capacity, supporting and troubleshooting in a large enterprise environment with multiple firewalls, switches, routers, load balancers with at least 1,000 servers and 200 locations.
- Three (3) years of experience within the last five (5) years supporting a multi-tenant network environment with at least 20,000 users.
Education / Training Required :
This classification requires the possession of a bachelor’s degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Education / Training Preferred :
Security trainings and certifications such as ZCCA-IA, ZCCP-IA, ZCCA-PA, ZCCP-PA, Certified in Cybersecurity (CC) or CISSP.