Sr. Program Director-LCSW

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities, and creates long-term and community-wide change.

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

MAJOR DUTIES AND RESPONSIBILITES

• Reporting to the President, the Sr. Program Director ensures program services are delivered as required by contracts.
• Responsible for the management of designated SGA Programs, providing direction in programming, personnel, and program communication.
• Must be a LCSW.
• Must have extensive knowledge of Medicare servicing programs.
• Must have Early Childhood experience.
• Must have experience managing a combined program portfolio of 7 to 10 million dollars.
• Ensure that program services are of the highest quality.
• Sustain and increase the agency’s program revenue and service delivery.
• Secure funds to expand service areas and programs to enhance the Cycle of Opportunity.
• Develop and maintain internal and external relationships at the local, state and federal level to ensure current programs and partnerships remain strong, and help promote new opportunities.
• Promote excellence in areas of community programs.
• Work hand in hand with the program directors, managers and coordinators.
• Lead the budgeting process for programs.
• Set goals and targets for employees on performance related items.
• Provide timely feedback to employees so they are able to adjust behaviors to meet and exceed expectations in their positions.
• Execute progressive discipline up to and including termination.
• Maintain sound financial management overall program budgets.
• Ensure all program deliverables are met per contract requirements.
• Manage productivity standards and requirements within contracts.
• Represent the agency and building strong working relationships with community based organizations and city, state & federal government agencies related to perspective programs.
• Collaborate with all levels of senior management in identifying additional funding sources and responding to request for proposals.
• Serve as liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
• Assessment / reassessment process for program efficiencies, clients / families, and direct service staff.
• Ensure all statutory and regulatory requirements are met and all required licenses are up to date.
• Ensure all department staff is trained regularly to meet compliance regulations.
• Perform additional duties as assigned.

QUALIFICATIONS FOR THE JOB

Education :

Bachelors in Social Service or Business Administration required. Master’s Degree in related field preferred.

Experience :

• At least twelve (12) years of extensive management experience.
• Significant experience in organizational / administrative development, program management with a demonstrated track record of success.

Other :

• Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
• Comprehensive knowledge of Neighborhood revitalization efforts.
• A clear understanding of the community(s) being served.
• Demonstrated track record of strong community engagement skills.
• Ability to perform and complete multiple tasks at the same time.
• Excellent verbal and written communication skills.
• Excellent analytical and organizational skills.
• Excellent management abilities.
• Unquestioned personal and professional integrity and dedicated work ethic.
• Innovative and analytic problem-solving abilities.

KEY COMPETENCIES

Competent in Microsoft Office tools and inputting services in an online database.

PHYSICAL REQUIREMENTS

• Must be able to remain stationary 50% of the time.
• Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
• Occasionally ascends / descends stairs.
• At times may be required to lift up to 25 lbs. for various classrooms and events needs.
• Frequently moves in outdoor weather conditions.

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